Question 1

Who is Fit System built for?

Accepted Answer

Australian personal trainers, fitness studios and small-to-mid gyms — including multi-location operators on the Enterprise plan. If you're juggling a website, CRM, payments, inbox and event tools, Fit System pulls all of that into one platform.

Question 2

Do I need to be tech savvy to run it?

Accepted Answer

No. Every plan includes done-for-you setup, member and Stripe product migration, and a guided onboarding. Enterprise plans also include staff training sessions so your team is confident from day one.

Question 3

What's actually included in every plan?

Accepted Answer

Every plan includes every Fit System feature — website, lead pipeline, people CRM, memberships, Stripe payments, shared inbox, events and ticketing, automations, reporting and marketing pixels. The plan you pick only changes your setup fee, how custom your website is, your staff seats and your support level.

Question 4

How does the website work on each plan?

Accepted Answer

Essentials includes a very basic website to get you online. Studio includes a fully custom-built website with any integrations you need. Enterprise includes a fully custom site with additional features, integrations and multi-location support.

Question 5

How many staff accounts do I get?

Accepted Answer

Essentials includes 1 staff account, Studio includes up to 5 staff accounts and Enterprise includes unlimited staff accounts.

Question 6

What's the difference between monthly and yearly billing?

Accepted Answer

Yearly billing is 10× the monthly price paid upfront — effectively two months free. You can switch between Monthly and Yearly on the pricing page to compare.

Question 7

How does the setup fee work?

Accepted Answer

The setup fee is a one-off payment that covers your build, member and Stripe product migration, integrations and onboarding. After that you're on a simple monthly (or yearly) subscription.

Question 8

Does Fit System handle memberships and payments?

Accepted Answer

Yes. Fit System connects with Stripe for memberships, recurring subscriptions, payment links and event/ticket payments, with full subscription tracking and reporting built in.

Question 9

Can it replace my CRM, inbox and email tools?

Accepted Answer

In most cases, yes. Fit System includes a people CRM, lead pipeline, tasks and notes, a shared team inbox and email templates so you can retire your standalone CRM, inbox and email-marketing subs.

Question 10

Can I run events, workshops and challenges?

Accepted Answer

Yes. Every plan includes event pages, ticket types, attendee lists and check-in tools.

Question 11

Am I locked into a contract?

Accepted Answer

No. After setup you're month-to-month. Cancel anytime and export your data. Yearly plans are simply prepaid for 12 months in exchange for two months free.

Question 12

What support do I get?

Accepted Answer

Essentials includes basic email support, Studio includes email support, and Enterprise includes phone + email support plus staff training and onboarding sessions.

Let's talk.

Quick answers before you book.

Let's talk.

Quick answers before you book.

01Who is Fit System built for?

02Do I need to be tech savvy to run it?

03What's actually included in every plan?

04How does the website work on each plan?

05How many staff accounts do I get?

06What's the difference between monthly and yearly billing?

07How does the setup fee work?

08Does Fit System handle memberships and payments?

09Can it replace my CRM, inbox and email tools?

10Can I run events, workshops and challenges?

11Am I locked into a contract?

12What support do I get?